Delivery Policy
ORDERS PROCESSING & TURN AROUND TIME
Your Order Will Be Processed & Dispatched To You Within 5-7 BUSINESS DAYS.
These Dispatch Times May Differ During Periods Of High Demand
However We Will Make Every Attempt To Get Your Order
To You As Soon As Possible
You Will Not Receive Any Further Emails / Correspondence Until Your Order Has Been Shipped.
You Will Receive A Shipping Confirmation Email & Tracking Number Once Your Order Has Been Shipped.
DELIVERY SERVICE & DELIVERY RATE
Our Delivery Rate Is That Charged By Australia Post
Our Delivery Service Is Provided By Aus Post .
You Will Be Provided With A Tracking Number Once Your Order Has Been Shipped .Once The Tracking Number Has Been Provided To The Customer , All Delivery Issues Become The Responsibility Of Aus Post And All Enquiries Should Be Directed To Them Personally .
DELIVERY TO AN INCORRECT ADDRESS
For Some Reason , Should You Provide An Incorrect Address For Delivery When Checking Out , The Snack Cave Will Not Be Held Responsible & It Remains Your Responsibility.If Your Order Is Returned To Us , You Will Be Required To Pay A Further Re Delivery Fee Of The Original Amount To Have Your Order Re Sent To You . This Must Be Paid Prior To Your Order Being Re Sent To Your Corrected Address.
THEFT AFTER YOUR DELIVERY HAS OCCURED
It Is Advised To Use The Signature On Delivery Option For Your Delivery .
We Do Not Take Responsibility Or Offer Refunds If Your Order Has Been Stolen From Your Property Once Delivery Has Occurred At Your Nominated Delivery Address & Has Been Marked As Delivered By Australia Post Via The Tracking Number.